Technical Sales Support Engineer

• To work “hand in glove” with the sales team in order to develop and provide technical input
  to sales staff, clients and prospective clients with the team objective of growing existing and
  new client revenues
• Preparing technical responses for sales proposals, invitations to tender, project design,
  statement of work documentation & etc
• Participate in technical presentations to clients/prospective clients both directly and via
  Teams, Webinars etc
• Develop and run “discovery” meetings with potential new clients to help NROI understand
  the client’s technical landscape, priorities, challenges etc
• Attend and participate in all types of client sales meetings, including Strategic Planning
  Meetings (existing clients) and new business sales meetings both on client premises and via
  remote meeting channels
• Build strong customer relationships, especially with key contacts and decision-makers
  through your technical knowledge
• Work closely with our Projects Team and the wider business post-sale, to ensure
  deliverables arrive on time and fulfil the clients’ expectations
• Keep clients and your team abreast of the latest technologies that might benefit their
  business
• Support other technical colleagues where the need arises (and in collaboration with your
  manager). Working and communicating with the CTO to confirm delivery of new and existing
  clients’ IT and Business Strategies
• Working in conjunction with the CTO to deliver the clients’ IT Strategy and ensure
  opportunities and requirements are aligned to the clients’ business strategy

• You will demonstrate strong interpersonal skills and have both excellent verbal
  communication skills and polished written skills.
• Experience in using CRM and administration systems is preferred.
• Self-starter, easily able to work alone or in a team and find it easy to build rapport with
  colleagues, suppliers and clients alike.
• Be able to be flexible around the needs of clients and prospective clients in terms of helping
  to achieve deadlines, traveling to/from clients & etc.
• You will report to our Head of Sales & Marketing who in turn reports to our CEO
• A full and currently valid driving licence is preferred and the right to work in the UK is
  required.

Technical Skills:
The successful candidate will be experienced in the Managed Service environment, have up to
date IT skills and be able to demonstrate a good grasp of the following technologies:

Maintain knowledge in the following:

• Microsoft Cloud Technologies – Microsoft 365, Azure etc.
• Microsoft Technologies & Licensing - not limited to but including Windows Server,
  Remote Desktop Services, SQL Server etc.
• Networking – an understanding of LAN, WAN, VPN & VLAN networking with
  experience in network infrastructure such as but not limited to Fortinet, HP, Meraki
  etc.
• Virtualisation – Hyper-V & VMWare
• VoIP Systems – experience in VoIP based telephony would be advantageous
• Secure Infrastructure Configuration.

Provide us with a detailed and fully up to date CV, along with a covering letter specific to this vacancy. Applications should be sent to the HR team at the address below. Initial interviews will be by telephone NOTE – Applications from Employment Agencies will not be considered.