0131 510 3456
0131 510 3456
A project manager will be in touch to talk you through the onboarding process. Agree a Go Live Date & inform any third parties of the onboarding
Provide a list of users, addresses and contact details (email and phone)
Meet key people in our team and answer any key questions you have
Provide any existing documentation and access details to your network
Install Remote Monitoring Agents to start gathering data on your network
Notify users of what to expect and new software being deployed
Document your network, identify key people & process, critical applications and infrastructure
Work with our team to ensure we have all information available
Discuss maintenance timeframes and standard processes
Communicate to your employees that Network ROI provide IT support services
Meet with your Account Manager and provide an overview of your network health following our assessment, highlight any critical areas detected
Consider our recommendations and agree next steps
Service Launch
Consider our recommendations and agree next steps
Attend your first strategy planning meeting and review the first few months of support
Provide regular feedback communicate any issues
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Stobo House, Roslin.
Edinburgh, EH25 9RE
Sales: 0131 510 3456
Support: 0131 510 1234
