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Service Icon Managed IT Services

Managed IT Support Services

Our UK-based team is ready to quickly and efficiently resolve your issues

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Your Extended Team

Moving to a new Managed Service Provider can be a daunting thought.  Network ROI has developed our Onboarding Process over many years to be both straightforward and collaborative, ensuring the services you need are delivered with the minimum of stress.

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UNLIMITED SUPPORT AND MAINTENANCE

We are there when you need us, working in the background to keep your systems up & running.

PROACTIVE SUPPORT

24x7 monitoring of your systems ensures that we take a proactive approach, detecting and dealing with many issues before they become a problem.

3RD PARTY ISSUE MANAGEMENT

When an issue is reported to us that lies with a 3rd party, we’ll manage that issue on your behalf

STRATEGY PLANNING AND REVIEW MEETINGS

Providing strategy planning assistance and regular service reviews ensure that your IT systems continue to deliver return on investment.

24/7 SUPPORT

Our affordable out of hours support is available if your organisation needs extended coverage.

Did you know?

Our IT procurement service can save you time and money through sourcing, purchasing, and installing quality equipment.

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Request for Service Process

Our team offer a personal approach to managing your IT and we will guide you through a comprehensive onboarding process where we really get to know your organisation, so we become a seamless extension for your in-house team. Find out more
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Why choose Network ROI?

Icon KNOWLEDGEABLE STAFF As an employee-owned company we have a culture of learning and development guided by our dedicated Training Manager.
Icon NATIONAL COVERAGE If it can’t be resolved remotely, our IT support engineers based throughout the UK can quickly resolve the issue onsite at no additional cost.
Icon PERFORMANCE DRIVEN We provide mutually defined Service Level Agreements (SLA’s), with monthly reporting as standard.
Icon RETURN ON INVESTMENT Our transparent pricing model can help you drive cost savings in your organisation with one inclusive price (no caps on hours or additional site visits)
Icon PROJECT MANAGEMENT Our project management team have successfully implemented hundreds of IT projects. We can quickly and efficiently ensure your project delivers real value based on your requirements.
90 DAY SWITCH GUARANTEE Walk away after 90 days if you are unsatisfied by our award-winning client service. (T&C's apply)

Contact us

Tel: 0131 510 3456

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