0131 510 3456
0131 510 3456
Beth Nicholson, Admin Manager
Arts/Entertainment/Recreation
Location: Edinburgh, Scotland
Users: 70 Employees
Providing Over A Decade of IT Support
Camera Obscura & World of Illusions is based in Edinburgh, located on the Royal Mile and has become one of the most popular attractions in Edinburgh.
Their story begins with Maria Short, who opened a ‘Popular Observatory’ on Calton Hill, Edinburgh in 1835. Due to external pressures, she had to move to a building on the Royal Mile in 1853, which was renamed Short’s Observatory. After Maria’s death, the building was taken over by Patrick Geddes. He renamed the observatory ‘The Outlook Tower’ and transformed it into a centre of learning. In 1977 David Hayes, and his growing company Visitor Centres Ltd, took over and it’s been a family business ever since. From the beginning, they have continued the work that Maria Short and Patrick Geddes started. They collaborate with artists, inventors and technical wizards – to plunge you even further into a world of wonder and delight.
Network ROI has been working with Camera Obscura & World of Illusions since 2011, working on managing their hardware and software across the site.
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Challenges
Previously, Camera Obscura had worked with another Managed Service Provider. Although effective, the level of security was an issue as well as having long delays in resolving issues with their IT services, causing delays and interruptions within their business operations.
Due to the rapid growth of the company, it took considerable time for all their IT structures and support systems to catch up, therefore Camera Obscura required a Managed Service Provider who could support them with their needs in a timely and efficient manner.
"Camera Obscura & World of Illusions values its partnership with Network ROI, which significantly enhances our operational efficiency by managing our extensive IT needs. This collaboration ensures that our systems are secure and functioning smoothly, thereby supporting our unique visitor experience and helping us maintain our reputation as a must-visit Edinburgh attraction."
Beth Nicholson
Administrativre Manager
Solutions
Network ROI have provided Camera Obscura with the following package, which includes a range of productivity and collaboration tools, cloud services and security features including:
Since Camera Obscura moved to Network ROI, they feel confident in knowing that all their IT needs are met for the smooth running and operations of their business.
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Stobo House, Roslin.
Edinburgh, EH25 9RE
Sales: 0131 510 3456
Support: 0131 510 1234
